Process:

  • Annual strategic planning meeting agenda outline:
    • Partner’s Sales and Support summary review for prior 12 months
      • Unit and revenue (plan vs. actual)
      • Support calls
        • Handled internally
        • Escalated
          • Required TrimbleMAPS Support
          • Should not have required TrimbleMAPS Support
      • Training needs (sales, trainers, support)
    • Partner's Marketing and Sales direction for the coming year
      • Industries
        • Growth
        • Decline
        • New
      • Segments
        • Growth
        • Decline
        • New
        • Products
          • Growth
          • Retiring
          • New
    • Trimble MAPS Marketing and Sales direction for the coming year/Roadmap
    • Common intersections and desired enhancements
    • Action Plan