Sumo Dashboard for Tracking
When SUMO indicates average latency above normal threshold (RED), refer to AWS Dashboards.
AWS Dashboards for Tracking
SUMO Dashboard Latency is a 15-minute average, while AWS is up to the minute.
Indicators of an issue that needs investigating
- On PCMilerWS-Prod Dashboard - The CPU is spiking with no drops
- On PCMilerWS-Request-Latency - The Latency is spiking or climbing and the request count is not consistent (The orange line is going up, blue line is remaining steady)
- Map Tiles - Click for more details
If either of these 2 occur:
- Contact Vini Nair
- Contact Pat Leach
- Message Slack Channel - #server_outages
If Vini or Pat recommend a Status Site Update - CLICK HERE